We typically encourage clients to keep their digital plans simple at the initial stages - focus on a Minimum Viable/Valuable Product (MVP), get this to market as soon as possible, generate a business return, scale and invest from there - with confidence. The steps and timings below are for guidance only and typically relate to simpler product implementations.
Transforming your insurance business into a modern-day digital business is exciting but can be daunting at the same time. Talk to us early and we can help with prioritisation and planning. Use our easy briefing form to help get your plans off on the right foot.
Greg Horner, Head of Operations
We understand the common problems most insurance businesses face within digital transformation. From competitor benchmarking and optimising customer journeys, to uniting new acquisitions into your group - we explore the 9 most common problems in modern insurance, and provide you with expert digital solutions.
We recommend focusing on an MVP (Minimum Viable/Valuable Product) at the initial stages. This means prioritizing core functionality and aiming to get your first product to market as quickly as possible. This approach generates an early return and builds confidence for future scaling.
Direction: Briefing goals, agreeing on the roadmap, and confirming contracts (from 2 weeks).
Configuration: Core product setup, customization, and necessary integrations (from 4-6 weeks).
Pre-launch: Comprehensive testing, refinements, and user training (from 2 weeks).
Go-live: Performance monitoring, agent/partner onboarding, and planning the next steps of your roadmap.
For simpler product implementations, the go-live process can start in as little as 8 to 10 weeks (2 weeks for Direction + 4-6 weeks for Configuration + 2 weeks for Pre-launch). Timings vary depending on the complexity of required integrations and customizations.
The Configuration phase (typically 4-6 weeks) is where the core policy admin system is built. This involves configuring your product's rules and processes. If needed, this phase also includes any specific customizations (e.g., special screen designs) and the technical setup for system integrations.
Yes. User training is an essential component of the Pre-launch phase (Step 3). This ensures your team is confident and proficient in using the platform before your product goes live.
The initial Direction phase (from 2 weeks) is focused on alignment and planning. This includes a chemistry meeting, collaboration work, agreeing on the roadmap, establishing commercial terms, and finalizing the Statement of Work (SOW) and contracts.